If I know we are going to be in one spot long enough, I will try to get things shipped direct to our campgrounds (or General Delivery). It's always a balancing act...how long will it take to process the order, how long will shipping take, how will they ship it. But most of the time I do pretty well and it saves us paying a second shipping charge.
Sometimes the item is small and I just opt to send it to our mail forwarding service in South Dakota (MyDakotaAddress.com) and let them ship it to us. We got our last package on Tuesday and in it was the soap I had ordered from Hyatt Home. When I was visiting my daughter in Atlanta, she did a Priceline bid and I got to stay in a suite at the Hyatt for $35/night. I fell in love with their ginger soap and when I got home I searched to order it online. It was backordered so it went to SD and just arrived here.
I normally use liquid soap so the need to store a bar of soap in our shower hasn't been an issue. Stu used Ivory exclusively and has a Thumbs Up Soap Saver & DryBar Soap Holder installed. We decided I needed to get one...he got his at Camping World and after searching online, that was the only resource I found.
So I ordered it...a whole whopping $3.99 with our President's Club membership. Well imagine my surprise when I got to the checkout portion...the cheapest shipping was ground...for $11. Huh? This item is 5 1/2" x 3 1/2" x 1 3/4" and weighs a couple of ounces. Needless to say, I didn't order it. But I did send in a note to Customer Service. I've done this with other companies and they agreed to send the item via USPS for a much lower cost. Not this time...
Here is my note:
I tried to place an order for one item, physically a small item, cost of under $5.00. Imagine my surprise when the shopping cart said $11 for ground shipping!! Even USPS Priority would only be $5 for this.
Your savings: $0.45
Cart Subtotal: $3.99
Ground - $11.00 (5-7 days*)
Express - $19.67 (2-3 days*)
Delivery time displayed in business days.
Estimated Total: $14.99
Here is the response I got back:
I am sorry to hear that you are unhappy with our shipping charges. Our shipping charges are not based on the price of the item, but on the weight with the minimum shipping charge of $11 for 2 lbs or less. To offset this, we offer 50% off shipping on orders over $99. I have copied our shipping offer below for your review.
We ship using UPS Ground and you can find that the $11 shipping charge is comparable to the charges if you were to ship the same item via UPS as well. We apologize for any inconvenience this may cause.
Camping World Customer Care
Don/t bother clicking the link...it goes to a useless page with no information on it (I assume it explains the free shipping with $99).
Yes I understand overhead...but to charge $11 to ship an item that would cost under $2 for Parcel Post and under $5 for USPS Priority Mail is just criminal to me.
Gee, maybe I should buy this LOT of them on eBay and sell them for $5 each with free shipping...and I'd still make money!!